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ITIL® Foundation Bridge is a condensed version of ITIL Foundation (Version 5), focusing on the updates introduced by the new version.
Our classes for this course are coming soon. Please use the join waitlist button to get notified.
Uplift your team’s capability through exclusive, in-house classes that embed your unique organisational context into class discussions, all while unlocking significant cost savings as you scale your training.
ITIL® Foundation Bridge is a condensed version of ITIL Foundation (Version 5), focusing on the updates introduced by the new version.
It offers a fast, focused route for ITIL 4 certificate holders to upgrade to ITIL Foundation (Version 5).
The new ITIL (Version 5) explores:
ITIL (Version 5) enables:
“The lifecycle mindset”
“The continuous improvement mindset”
“The collaborative mindset”
“The AI-ready mindset”
We specialise in working with organisations to create training packages that uplift capability through exclusive, private classes that embed your unique organisational context into class discussions, all while unlocking significant cost savings as you scale your training.
Unlock significant group savings with private classes. No minimum registration required and with scaled pricing for up to 25 per class, you only pay for those you enrol.
Benefit from an exclusive pre-class consultation with your instructor to add context to class discussions, reflecting your organisational reality and specific challenges.
We match our expert courses and delivery formats to your specific goals and schedules, uplifting teams’ capabilities cohesively to increase ROI and cross-functional alignment.
For over 15 years, EA Learning has delivered The Open Group® accredited training courses to leading organisations to empower teams, build capability, drive transformation and achieve lasting impact.
We’ve worked with Fortune 500 tech companies, Big 4 consultancies, government agencies, major banks and IT companies.
EA Learning offers industry-leading training and certifications for enterprise, business and IT architects, and business transformation professionals.
Renowned for delivering consistently high quality learning experiences developed by industry experts, EA Learning has earned a strong reputation for excellence, with a 98% satisfaction rating across our courses.
Our expert instructors are industry leaders who bring extensive experience to every class, turning complex theory into practical, engaging learning.
Through rich anecdotes and industry-relevant examples, they deliver dynamic, impactful classes that build clarity and confidence, enabling you to immediately apply the skills you’ve developed.
Moving beyond passive learning, our eLearning courses feature engaging and interactive activities that reinforce key concepts, bringing them to life.
By integrating practical exercises and realistic case studies, we help to bridge the gap between abstract concepts and real-world implementation.
With instructors across the world, we offer virtual and in-person courses across various time zones to suit your schedule.
We specialise in working with organisations to create training packages, combining the potential to unlock huge savings with confidential, contextualised discussions reflect your organisational reality. Find out more.
Module 0 – Welcome to ITIL Foundation
Module 1 – The four dimensions of product and service management
Module 2 – The four dimensions of service management
Module 3 – The digital product and service lifecycle
Module 4 – The ITIL service value system
Module 5 – Continual improvement
Module 6 – Identifying, mapping and managing value streams
Module 7 – The practice exams
Module 8 – ITIL Foundation wrap-up
ITIL® Foundation Bridge exam.
To achieve the ITIL® Foundation Bridge qualification, you must successfully pass the ITIL® Foundation Bridge exam. The ITIL exams are available online through a service provided by PeopleCert.
Upon completing this course, you will be equipped to begin preparing for the Foundation exam. To aid in your preparations, this ITIL Foundation eLearning course includes two practice exams designed to mirror the actual exam environment.
Before scheduling your exam, ensure that your device meets the necessary technical standards. For detailed instructions and further assistance, please refer to the PeopleCert website.
You should receive your exam voucher when you’re successfully enrolled on the course. For additional details, check the GEL Support & FAQs page.
ITIL® Foundation Bridge exam
ITSM, or IT Service Management, involves applying policies, procedures, and best practices to optimise IT services for both clients and employees, enhancing efficiency and satisfaction.
ITIL (Version 5) is the next evolution of ITIL, the world’s most widely adopted framework for IT service management. Building on the foundations of previous ITIL versions, it expands the framework beyond traditional IT service management into a unified model for managing digital products and services end-to-end covering everything from discovery and design through to delivery, support, and continual improvement.
Where earlier versions focused primarily on IT services, ITIL (Version 5) reflects the way modern organisations actually operate: digitally-led, product-centric, and increasingly shaped by AI. It provides the common language, guiding principles, and practical best practices that teams across IT, product, and business functions need to deliver consistent value, adopt AI responsibly, and improve continuously.
Originally, ITIL stood for ‘Information Technology Infrastructure Library.’ However, as the framework has evolved with frequent updates, it is no longer considered a static ‘library.’ Currently, ITIL doesn’t stand for anything but continues to be a leading model for IT service optimisation.
Students must initially pass ‘ITIL Foundation’. Once a student has obtained ‘ITIL Foundation,’ they can go on to pass the ‘Practice Manager,’ ‘Managing Professional’ or ‘Strategic Leader’ streams. Obtaining all of the Practice Manager,’ ‘Managing Professional’ and ‘Strategic Leader’ certifications allows students to become an ‘ITIL Master.’
Students interested in a specific area of ITSM can take one of the four ITIL extension modules. These do not contribute to the ITIL Pathway.
ITIL certification can significantly enhance a professional’s earning potential. According to Payscale, certified ITIL practitioners can earn between $51,000 and over $259,000 annually, varying by experience, role, and certification level.
ITIL provides users with a set of best practices for creating optimised IT services. It establishes cultures of continuous improvement, ensuring that users can enjoy long-term benefits with IT services continually aligned with business goals and strategies. It also offers proven practices for resource optimisation and continuous improvement.
ITIL is a modern framework that fully equips users to optimise their IT practices. It creates cultures of continuous improvement, enabling organisations to deliver top-quality IT products and services whilst also continually reviewing their own processes.
The framework is also highly adaptable and can work alongside other popular approaches, such as DevOps. Finally, the framework is set to continue evolving to accommodate developments in technology and best practices. This makes ITIL future-proof for practitioner organisations.
PeopleCert
ITIL seamlessly integrates with other frameworks such as Agile, DevOps, Lean, and PRINCE2, enhancing its adaptability and applicability across various organisational contexts.
Take the first step to certification by registering yourself or your organisation for an upcoming public class.
Get in touch with one of our experts to find out more about the course and learn how we can meet your organisation’s requirements.