Business Architecture and BPM Essentials

A one-day introductory course on the concepts, features and benefits of business architecture and business process management methods. This course is a must for anyone involved in business transformation and change, especially senior business managers and leaders, and business transformation professionals.  Read more and register…


Introduction to Service Design

This two-day, introductory course is designed to equip you with knowledge of the key concepts and benefits of Customer-Centric Service Design and Design Thinking techniques. This includes methods, tools, and techniques to help you plan for executing Customer-Centric Service Design within your organisation. Read more and register…


Applied Service Design

Service Design is the process of building your product or service based on the wants, needs and challenges of your customers. This hands-on course teaches you how to apply key Service Design concepts and gives you the tools you need to significantly improve your customers’ experiences and satisfaction levels. Read more and register…




At EA Learning, our mission is to provide industry leading training and certifications to IT Architects and Business Transformation professionals that allow them to drive their career development and be more effective in their roles.

We are passionate about equipping you with the knowledge, tools and capabilities to add tangible value to your role.

Focusing on skills that are highly sought after by organisations globally, attending our training courses can enhance career progression opportunities and increase your earning potential.

"It was quite interesting to get a business architecture overview and Alan was great in relating the concepts with real scenarios. The concepts in this course also form a good precursor to the upcoming TOGAF course."
Business Architecture and BPM Essentials – Public Virtual Classroom attendee
"Neville is very knowledgeable and experienced in architecture training. His previous experience in architecture made the course more practical and relevant to my job. He is also keen to assist, understand and clarify concepts for the class. The examples he used through the course have been very good. I was worried that doing this course online will be a problem, but Neville managed to help me stay engaged and complete all the 3 days of the course."
Applied Business Architecture Virtual Classroom course attendee (Sydney local time, 2021)