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ITIL® 4 Specialist: Acquiring & Managing Cloud Services (AMCS)

Duration: 18+ Hours – 6 Months Access
Self-paced eLearning
Exam Voucher Included
Fully Accredited

Course Overview

Key Features

  • Exam voucher included
  • Course duration: 18+ hours
  • Access Period: 6 months
  • Tutor support
  • Quizzes and exam practice
  • Works on mobile devices
  • Provider: GEL
  • Accredited by: PeopleCert

Course Overview

This course is structured to provide candidates with comprehensive insights into integrating effective cloud service management with the renowned ITIL® 4 framework. Upon completion, participants will possess the necessary skills and knowledge to enhance their cloud capabilities, ensuring alignment with their distinct business strategies.

 

Why take this course?

  • Good e-Learning has been recognised by Course Conductor as a ‘Market Leader’ in ITIL training
  • ITIL 4 represents the most current and widely adopted framework for effective IT service management (ITSM)
  • This ITIL cloud training course is accessible without prior completion of the Foundation exam and includes a thorough overview of the framework’s essential guidance and key concepts
  • Cloud services are increasingly vital to ITSM and the broader scope of business and IT strategy
  • This course instructs candidates on how to drive continuous and permanent improvements within an organisation
  • Obtaining an ITIL certification greatly enhances professionals’ potential for higher earnings and opens up new career opportunities
  • Designed to ensure success, this course prepares candidates to ace the ITIL 4 Specialist: Acquiring and Managing Cloud Services exam on their first try
  • It features a practice exam simulator and regular knowledge checks to aid exam preparation
  • Participants also receive a free eBook from PeopleCert
  • Every student is eligible for a FREE exam voucher, subject to terms and conditions. The ITIL® 4 Specialist: Acquiring & Managing Cloud Services course is accredited by PeopleCert.

Target Audience

  • C-suite executives.
  • Cloud architects and consultants.
  • Procurement, capture, and bid managers focusing on cloud services.
  • Seasoned and aspiring ITSM (IT Service Management) managers.
  • PPM (Project Portfolio Management) professionals.
  • Managers involved in IT direction and strategy.
  • ITIL practitioners seeking to broaden their expertise.

What will you learn?

  • Utilising cloud technologies to identify opportunities, manage risks, and achieve specific business outcomes.
  • Developing and aligning key elements of the cloud consumer journey within the ITIL 4 framework.
  • Gaining a practical understanding of how cloud technology and procurement processes can be integrated with business strategies across various levels of cloud maturity, sectors, or industries.
  • Aligning the cloud services user journey with core ITIL concepts, including the Service Value Chain (SVC) and Guiding Principles.
  • Evaluating cloud solutions and benefits using a vendor-neutral perspective.
  • Identifying, selecting, and delivering optimised cloud services effectively.
  • Implementing cloud services procurement and integration to enhance value co-creation.
  • Creating a comprehensive, customer-centric cloud procurement user journey for businesses.
  • Facilitating value co-creation through strategic procurement and integration of cloud services.
  • Preparing comprehensively to pass the ITIL 4 Specialist: Acquiring and Managing Cloud Services exam.

 

The ITIL® 4 Specialist: Acquiring & Managing Cloud Services course is provided by GEL, an ATO of PeopleCert.

ITIL® is a registered trademark of PeopleCert. Used under licence from PeopleCert. All rights reserved.

Module 0: Welcome to ITIL 4 Specialist: Acquiring & Managing Cloud Services
Module 1: Understanding the Cloud
Module 2: Explore: Can the Organisation Benefit From Cloud?
Module 3: Engage: Meeting a Cloud Service Provider (CSP)
Module 4: Offer: Selecting the Right Services and Service Provider
Module 5: Review Modules 1-4
Module 6: Agree: Negotiating and Planning
Module 7: Onboard: Moving to the Cloud
Module 8: Co-Create: Enabling Value
Module 9: Realise: Measuring and Improving
Module 10: Review Modules 6-9
Module 11: Practice Exams
Module 12: ITIL 4 Specialist: AMCS Wrap-up

Exam Information

This course is structured to ensure students are well-prepared to pass the ITIL 4 Specialist: Acquiring & Managing Cloud Services examination successfully.

Included in the course is a complimentary exam voucher.

Before scheduling your exam, it’s crucial to verify that your device meets the necessary technical specifications. For detailed instructions and additional information, please consult the PeopleCert website.

Exam voucher requests are generally processed within two working days, although it may take up to five days. Ensure to request your exam voucher during the course access period, which begins on the date of purchase. For more details, refer to the GEL Support & FAQs page.

ITIL 4 Specialist: AMCS Exam Details:

  • Format: The exam consists of 40 multiple-choice questions
  • Duration: The exam lasts for 90 minutes (1.5 hours)
  • Nature: The exam is open-book, allowing you to refer to materials during the test
  • Passing Score: To pass, you must achieve at least 26 out of 40 points, which equates to a 65% passing mark.

Digital Credentials:

After passing the exam, you’ll earn the ITIL® 4 Specialist: Acquiring & Managing Cloud Services Badge, which you can proudly display on your LinkedIn profile to showcase your achievement and expertise.

What is ITSM?
What is ITIL 4?
What does ITIL stand for?
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Virtual Classroom

This course is also available as an instructor-led course.

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Classroom

This course is also available as an instructor-led course.

LOCATION
MONTH
Purchasing in: USD
There are currently no classes scheduled.

Self-Paced eLearning

Learn at your own pace with ease! To access the course portal, simply register and follow the steps to complete your payment via card or invoice. Once payment is confirmed, you’ll receive access within 24 to 48 hours.

ITIL® 4 Specialist: Acquiring & Managing Cloud Services (AMCS) - eLearning
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