Terms and Conditions


  1. Payment is due 4 weeks prior to course start date or upon registration, whichever is the later, and must be received in full before the commencement of the event.
  2. Purchase Orders will be accepted by arrangement only.
  3. Training material and exam/certification vouchers will not be issued until payment has been received in full, or a Purchase Order provided.



  1. EA Learning reserves the right to change the named presenter at any time prior to or during the course.
  2. EA Learning reserves the right to change the scheduled event date at any time.
  3. The attendee is not permitted to copy, use, modify, transmit, distribute, or in any way exploit the copyrighted material.


Cancellation Policy

  1. Cancellations and registration amendments must be made in writing.
  2. 4 or more weeks prior to the scheduled event start date, the client may cancel with a full refund, transfer to an alternate event date, or send a substitute attendee.
  3. Within 2 to 4 weeks of the scheduled event start date, the client may nominate a substitute attendee or defer to a future event. For deferrals, a fee of $AUD500 + GST for physical events and $AUD200 + GST for virtual events will be charged.
  4. Within 1 to 2 weeks prior to the scheduled event start date, the client may nominate a substitute attendee only.
  5. Cancellations within 1 week of course start date or those who fail to complete the course or are absent for any part of the course, are not entitled to a refund or deferral.


Best Price Promise

  1. Course must be available online with the price displayed.
  2. Course must be identical in terms of subjects, materials, structure & manner distributed.
  3. Instructors must have comparable qualifications and experience.
  4. Promise excludes private courses.
  5. Course comparison must be in the market for at least 1 month.
  6. You must alert us to the cheaper course before booking. No refund can be provided after booking.
  7. We have the right to refuse any submission or registration without notice or reason.
  8. Price promise is limited to 10 seats per class.
  9. Price comparison is compared using all relevant taxes.
  10. Best Price Promise is for Australia only (at this stage).
  11. Offer not transferable to cash or refund.

Mid Year 20% off sale

  1. Subject to availability
  2. Offer is valid for all scheduled EA Learning public classroom and virtual classroom courses and self-paced eLearning courses
  3. Offer does not apply to private in-house courses
  4. Discount not to be used in conjunction with any other offer
  5. Standard Terms and Conditions apply to all registrations within the sale period
  6. Offer valid until 30 June 2021

EA Learning Pty Ltd, Level 2, 1 Southbank Blvd, Southbank, VIC. 3006, Australia. ABN 78 635 634 230