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ITIL® 4 Practitioner: Information Security Management (ISM)

Duration: 5 Hours – 3 Months Access
Self-paced eLearning
Exam Voucher Included
Fully Accredited

Course Overview

Key Features

  • Exam voucher included
  • Course duration: 5 hours
  • Access Period: 3 months
  • Tutor support
  • Quizzes and exam practice
  • FREE eBook included
  • Works on mobile devices
  • Provider: GEL
  • Accredited by: PeopleCert

Course Overview

The ITIL 4 Practitioner: Information Security Management course focuses on providing an understanding of the key concepts, principles, values, and challenges of the Information Security Management Practice. This course will help you understand the best practices for safeguarding critical information to ensure seamless business operations.

 

Prerequisites

ITIL® 4 Foundation is a prerequisite for this course.

 

Why should you take this course?

ITIL 4 Practitioner: Information Security Management offers professionals the opportunity to:

  • Gain a deeper understanding of the Information Security Management Practice
  • Enhance career prospects by obtaining a recognised ITIL 4 Practitioner certification
  • Improve the integration and performance of key IT service management practices within your organisation
  • Learn how to apply automation, tooling, and best practices to optimise service delivery
  • Build a strong foundation for future career advancement with in depth knowledge of a key ITIL Practice
  • Access comprehensive study materials, practice exams, and real-world case studies for effective learning and exam preparation.
  • The course offers a practice exam simulator as well as regular knowledge checks to help students prepare for the exam
  • We offer each student a FREE exam voucher (T&Cs apply)
  • This ITIL 4 Practitioner: Information Security Management course is accredited by PeopleCert

Who is this course aimed at?

ITIL 4 Practitioner: Information Security Management is designed for:

  • IT professionals looking to enhance their understanding and application of ITIL 4 management practices
  • Service management practitioners aiming to improve their ability to manage information security
  • Professionals seeking to develop their career by obtaining an ITIL 4 Practice Management qualification
  • Individuals responsible for implementing and managing ITIL practices within an organisation
  • ITIL Foundation Certificate holders who wish to advance their knowledge and skills in IT service management
  • Holders of any PeopleCert qualification who wish to renew their certification

What will you learn by taking this course?

ITIL 4 Practitioner: Information Security Management enables professionals to:

  • Key concepts of the Information Security Management Practice
  • Practice success factors
  • Practice processes
  • Key roles and competencies in the Practice
  • The role of technology and automation in the Practice
  • The role of Partners and Suppliers in the Practice
  • The ITIL capability model

 

The ITIL® 4 Practitioner: Information Security Management course is provided by GEL, an ATO of PeopleCert.

ITIL® is a registered trademark of PeopleCert. Used under licence from PeopleCert. All rights reserved.

Module 0: Welcome to ITIL 4 Information Security Management Practice
Module 1: Key concepts
Module 2: Processes, value streams and people
Module 3: Enabling the practice
Module 4: The practice exams
Module 5: ITIL 4 Information Security Management Practice wrap-up

Exam Information

ITIL® 4 Practitioner: Information Security Management exam

Pre-requisites: ITIL® 4 Foundation

  • This is a multiple-choice ‘Objective Test Question’ (OTQ) exam consisting of 20 questions
  • There is a time limit of 30 minutes to complete the exam
  • The exam is closed book, with only the provided materials being permitted for use
  • The pass mark for the exam is 65%: you must answer at least 13/20 questions correctly
  • In countries where English is a second language, the time allocated for the exam is extended to 75 minutes
  • Passing this exam will allow candidates to proceed to exams for intermediate ITIL qualifications

PeopleCert Exam Information

Your exam voucher will be sent to you shortly after you purchase your course. The exam voucher must be redeemed on the PeopleCert website before starting your course. Redeeming the exam voucher allows customers to access the official eBook.

PeopleCert exams can be taken online, through your web browser or using ExamShield proctoring software. Candidates choose how to take their exam in their account area on the PeopleCert website.

PeopleCert operate an exam insurance scheme called Take2. If you would like the opportunity to retake the exam, you must purchase Take2 before taking your exam.

Take2 can be purchased through your PeopleCert account up to 15 minutes before your exam.

Alternatively, you can become a PeopleCert Plus member to receive a free resit for all certifications you take.

 

Digital Credentials:

After passing the exam, you’ll earn the ITIL® 4 Practitioner: Information Security Management Badge, which you can proudly display on your LinkedIn profile to showcase your achievement and expertise.

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Choose How You Want to Learn

Virtual Classroom

This course is also available as an instructor-led course.

LOCATION
MONTH
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Classroom

This course is also available as an instructor-led course.

LOCATION
MONTH
Purchasing in: USD
There are currently no classes scheduled.

Self-Paced eLearning

Learn at your own pace with ease! To access the course portal, simply register and follow the steps to complete your payment via card or invoice. Once payment is confirmed, you’ll receive access within 24 to 48 hours.

ITIL® 4 Practitioner: Supplier Management (SM) - eLearning
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eLearning

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Trusted by Leading Organisations

KPMG
Capgemini
NSW Community & Justice
Commonwealth Bank
CityOfGoldcoast
HCF
Westpac
NSW Police
Charter Hall
Brisbane Airport
Hydro Tasmania
Albury City
AMP
Australian Retirement Trust
Tas Government
Data3
Fujitsu
NTT
SAP
Just Web Ops
CIOco
Accenture
ACT Government
Munro Footwear Group
QUT
Queensland Government Health
Standard Process
Suncorp
Swinburne
VLine
TAC
Parks VIC
DOH
ACQ

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