Standardise Your Architecture Language. Learn from experts in our accredited ArchiMate® 3 – Foundation and Practitioner course.
EA Learning is dedicated to empowering Enterprise, Business and IT Architects and Business Transformation professionals through industry-leading training and certification programs. We equip you and your teams with the knowledge, tools, and skills needed to excel in your roles and deliver substantial value to your organisation.
We pride ourselves on delivering premium training experiences. Our instructors are not just presenters, they are industry leaders with real-world experience. This allows them to provide deep insights and practical examples that bring the course material to life. Our commitment to quality ensures that you receive the best possible training to achieve superior results and reach your highest potential.
EA Learning is a trusted training provider for banks, government organisations, and some of the largest tech (Fortune 500) companies globally. With over a decade of excellence in TOGAF training, developed in close collaboration with The Open Group, we have trained thousands of professionals worldwide. Our instructors with extensive industry experience, high exam pass rates, specialised focus, and premium client experience set us apart from other training companies.
We have leveraged our expertise to create our own courses, such as the Applied Business Architecture course endorsed by the IIBA. Our strong industry relationships ensure that our training remains unique, relevant, and valuable. Additionally, we provide expert guidance to help you identify the best training pathway for your career or organisational goals.
EA Learning is passionate about your success. By providing expert-led and guided training, coaching, and mentoring in Enterprise, Business and IT Architecture, Design and Transformation, we equip you with proven concepts, principles, and techniques to solve realworld problems and deliver valuable outcomes. Join us to experience the impact that premium, expert-led training can have on your career.
Core Specialisation: We are dedicated solely to Architecture, Design and Business Transformation, offering specialised training in these disciplines backed by genuine expertise.
Preferred Training Provider by Leading Organisations World-Wide: Trusted by major banks, government organisations, and top Fortune 500 tech companies worldwide.
Expert Instructors: Learn from industry leaders with real-world experience and a proven track record in their teaching disciplines.
High Exam Pass Rates: Our comprehensive preparation ensures you are well-equipped to excel in your exams.
Premium Experience: Enjoy exclusive classes with dedicated instructors and a limited number of class participants, ensuring an engaging and focused learning environment.
Expert Created, Industry-Informed Courses: Our training programs are developed and informed by industry experts, ensuring relevant and up-to-date content.
Globally Recognised Certifications: We deliver internationally recognised certifications, helping you advance your career and validate your skills.
Extensive Class Date and Time Zone Options: Select from a wide range of class dates that suit your schedule, with options available in various time zones globally.
Comprehensive Training Solutions- We offer a range of training solutions designed to fit your needs:
Virtual Classroom: Participate in interactive, instructor-led online training that is exclusively designed for a virtual environment. Our dedicated instructors run these classes live, ensuring a fully immersive and engaging experience. This is our most popular format, offering high-quality education without compromise, accessible from anywhere in the world.
In-Person Classroom: Benefit from direct, face-to-face instruction in a traditional classroom setting.
Public Classes: Join scheduled classes with peers from various organisations, providing valuable networking opportunities.
Private In-House Classes: Exclusive training for groups within your organisation, featuring a comprehensive, hands-on approach with contextualised content and dedicated support from the EA Learning team.
Self-Paced eLearning: Learn at your own pace with flexible online courses.
This course is structured to provide candidates with comprehensive insights into integrating effective cloud service management with the renowned ITIL® 4 framework. Upon completion, participants will possess the necessary skills and knowledge to enhance their cloud capabilities, ensuring alignment with their distinct business strategies.
The ITIL® 4 Specialist: Acquiring & Managing Cloud Services course is provided by GEL, an ATO of PeopleCert.
ITIL® is a registered trademark of PeopleCert. Used under licence from PeopleCert. All rights reserved.
This initial module introduces candidates to the course’s main features, including the learning plan, objectives, and structure. Candidates will receive a syllabus, diagram pack, glossary, further reading materials, and links for downloading essential framework publications. It also addresses frequently asked questions about the framework.
Module 1 guides candidates through the basics of what the cloud actually entails, including cloud consumption and deployment models.
In this module, candidates explore the ‘Explore’ stage of the ITIL customer journey. It focuses on identifying the value of cloud services, crafting cloud strategies, and assessing the benefits, outcomes, costs, and risks associated with adopting cloud services in a business.
Module 3 centres on the ‘Engage’ stage of the customer journey, teaching candidates about different types of cloud service providers and how to select the right one for an organisation. It also discusses how to define cloud service requirements.
This module introduces the ‘Offer’ stage of the customer journey, where candidates learn to calculate return on investment and construct viable business cases for cloud services.
Module 5 provides a review session for the knowledge acquired in the earlier modules, incorporating a memory game on key terms and a concept checker for Modules 1-4.
Focusing on the ‘Agree’ stage of the customer journey, Module 6 delves into forming cloud service agreements and understanding the shared responsibilities between cloud providers and customers.
Module 7 examines the ‘Onboard’ stage, discussing general considerations for onboarding users to a new service and common onboarding issues specific to cloud services.
In Module 8, the ‘Co-Create’ stage is explored, teaching candidates how to manage cloud service consumption and quality throughout the service lifecycle.
Module 9 addresses the ‘Realise’ stage, focusing on maintaining cloud services in a VUCA (volatility, uncertainty, complexity, and ambiguity) environment and applying continual improvement to cloud services.
This module allows candidates to review the insights gained in Modules 6-9, featuring a memory game and a concept checker.
Module 11 provides two practice exams to help candidates familiarise themselves with the conditions of the certification exam and assess their readiness. One exam is provided by PeopleCert and the other by Good e-Learning, available online and in PDF format.
The final module offers a brief video detailing the next steps for candidates after course completion, helping them to transition from learning to application.
This course is structured to ensure students are well-prepared to pass the ITIL 4 Specialist: Acquiring & Managing Cloud Services examination successfully.
Included in the course is a complimentary exam voucher.
Before scheduling your exam, it’s crucial to verify that your device meets the necessary technical specifications. For detailed instructions and additional information, please consult the PeopleCert website.
Exam voucher requests are generally processed within two working days, although it may take up to five days. Ensure to request your exam voucher during the course access period, which begins on the date of purchase. For more details, refer to the GEL Support & FAQs page.
ITIL 4 Specialist: AMCS Exam Details:
After passing the exam, you’ll earn the ITIL® 4 Specialist: Acquiring & Managing Cloud Services Badge, which you can proudly display on your LinkedIn profile to showcase your achievement and expertise.
This course is also available as an instructor-led course.
This course is also available as an instructor-led course.
Learn at your own pace with ease! To access the course portal, simply register and follow the steps to complete your payment via card or invoice. Once payment is confirmed, you’ll receive access within 24 to 48 hours.
eLearning
At EA Learning, we’re committed to supporting your team’s training needs and helping you maximise your budget. Here are a few ways we can assist:
Save on training costs with exclusive bulk pricing discounts when you prepay for multiple courses or places on classes.
Get special discounted pricing when you prepay at a tiered level, allowing you to draw down on your balance for any course. Ideal for organisations looking to maximise their training budgets and invest in ongoing professional development.
ITSM, or IT Service Management, involves applying policies, procedures, and best practices to optimise IT services for both clients and employees, enhancing efficiency and satisfaction.
ITIL 4 represents the latest evolution of ITIL, the globally recognised framework for ITSM. It provides a comprehensive set of best practices that guide IT-powered organisations in designing, developing, and continuously improving their IT services.
Originally, ITIL stood for ‘Information Technology Infrastructure Library.’ However, as the framework has evolved with frequent updates, it is no longer considered a static ‘library.’ Currently, ITIL doesn’t stand for anything but continues to be a leading model for IT service optimisation.
The ITIL certification journey begins with the ‘ITIL Foundation’. After achieving this, individuals can advance through ‘Practice Manager,’ ‘Managing Professional,’ or ‘Strategic Leader’ streams. Mastery of all streams enables one to qualify as an ‘ITIL Master.’ Additionally, there are four ITIL extension modules for those focusing on specific ITSM areas, which are not part of the main ITIL pathway.
ITIL certification can significantly enhance a professional’s earning potential. According to Payscale, certified ITIL practitioners can earn between $51,000 and over $259,000 annually, varying by experience, role, and certification level.
ITIL equips users with best practices for developing efficient IT services, fostering a culture of continuous improvement. This ensures services remain aligned with business objectives, optimises resources, and facilitates ongoing enhancements.
ITIL 4 helps organisations optimize IT practices, supports continuous quality improvement, and remains adaptable to integrate with other methodologies like DevOps. Its forward-looking approach ensures it remains relevant as technological and best practice standards evolve.
PeopleCert is a prominent accrediting body that owns and oversees several best practice frameworks, including ITIL 4, PRINCE2, MSP, PRINCE2 Agile, and AgileSHIFT.
ITIL 4 seamlessly integrates with other frameworks such as Agile, DevOps, Lean, and PRINCE2, enhancing its adaptability and applicability across various organisational contexts.
At EA Learning, we support organisations to plan and deliver effective training while making the most of their training budgets. We can assist in a number of ways, including:
Please complete the form below and a member of our specialist team will be in touch shortly to discuss your requirements and recommend suitable options. We look forward to supporting your team’s development.
We’re excited to announce an upcoming course that’s just around the corner! Register your interest by completing the form below, and you’ll be amongst the first to receive updates and exclusive details about the course. One of our team members will be in touch soon!