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EA Learning is dedicated to empowering Enterprise, Business and IT Architects and Business Transformation professionals through industry-leading training and certification programs. We equip you and your teams with the knowledge, tools, and skills needed to excel in your roles and deliver substantial value to your organisation.
We pride ourselves on delivering premium training experiences. Our instructors are not just presenters, they are industry leaders with real-world experience. This allows them to provide deep insights and practical examples that bring the course material to life. Our commitment to quality ensures that you receive the best possible training to achieve superior results and reach your highest potential.
EA Learning is a trusted training provider for banks, government organisations, and some of the largest tech (Fortune 500) companies globally. With over a decade of excellence in TOGAF training, developed in close collaboration with The Open Group, we have trained thousands of professionals worldwide. Our instructors with extensive industry experience, high exam pass rates, specialised focus, and premium client experience set us apart from other training companies.
We have leveraged our expertise to create our own courses, such as the Applied Business Architecture course endorsed by the IIBA. Our strong industry relationships ensure that our training remains unique, relevant, and valuable. Additionally, we provide expert guidance to help you identify the best training pathway for your career or organisational goals.
EA Learning is passionate about your success. By providing expert-led and guided training, coaching, and mentoring in Enterprise, Business and IT Architecture, Design and Transformation, we equip you with proven concepts, principles, and techniques to solve realworld problems and deliver valuable outcomes. Join us to experience the impact that premium, expert-led training can have on your career.
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In today’s digital era, the skills of IT Service Management (ITSM) teams are crucial for achieving sustainability goals. ITSM managers often take the lead in enhancing their team’s abilities to tackle present and forthcoming sustainability challenges, particularly in procurement and supply chain management. This ITIL® 4 course offers proven and adaptable strategies for empowering businesses to promote sustainability within their digital and IT operations.
This course, focusing on ITIL® 4 Specialist: Sustainability in Digital & IT, does not require previous ITIL certifications, allowing candidates to sit for the ITIL 4 Sustainability in Digital and IT exam without needing to pass the ITIL 4 Foundation exam first. It introduces key ITIL 4 concepts, equipping candidates to effectively contribute to ITIL teams, even if they do not seek further certification.
The ITIL® 4 Specialist: Sustainability in Digital & IT course is provided by GEL, an ATO of PeopleCert.
ITIL® is a registered trademark of PeopleCert. Used under licence from PeopleCert. All rights reserved.
This introductory module highlights the main features of the course, including the learning plan, structure, aims, and objectives. It revisits essential elements from the ITIL 4 Foundation and outlines the written assignments integral to the course structure. Candidates also receive a comprehensive syllabus, diagram pack, glossary, and further reading materials, along with links to download key framework publications. The module wraps up by addressing frequently asked questions.
The first part of this module introduces fundamental sustainability concepts.
Chapter 2 explores the UN Sustainable Development Goals (SDGs) and their role in organisational sustainability.
Chapter 3 discusses the Triple Bottom Line (TBL) model, Corporate Social Responsibility (CSR), and the business benefits of sustainability.
Chapter 1 introduces the essential vocabulary and objectives that will guide the understanding and discussions throughout the module. It sets the groundwork for exploring the depth of sustainability visions.
Chapter 2 focuses on the importance of having a clearly defined sustainability vision. It discusses how this vision can guide organisational strategies and decision-making processes to integrate sustainability effectively.
Chapter 3 explores various sustainability models and frameworks that organisations can adopt. This chapter examines current sustainability issues and discusses potential solutions, providing a comprehensive overview of the environmental, social, and economic aspects involved.
Chapter 4 shifts focus to how digital technologies influence sustainability efforts. It covers both the opportunities and challenges that digital solutions bring to achieving sustainability goals, highlighting innovative practices that enhance environmental stewardship.
Chapter 5 introduces the first of four compulsory written assignments that allow candidates to apply their knowledge practically.
This module begins by assessing the current state of organisational sustainability. Chapter 1 also explains the module’s core terminology and objectives.
Chapter 2 details assessments like materiality and sustainability risk, along with stakeholder mapping.
Chapter 3 reviews regulations, standards, and internal assessment perspectives.
This module focuses on setting the future targets for sustainability efforts. Chapter 1 explains the module’s core terminology and objectives.
Chapter 2 uses a case study to discuss strategic sustainability planning.
Chapter 3 focuses on setting and prioritising sustainability objectives.
Chapter 4 introduces the second written assignment.
A review of the initial modules through interactive games and concept checks.
This module addresses the development of strategies to achieve set sustainability goals. Chapter 1 explains the module’s core terminology and objectives.
Chapter 2 examines the most important sustainable business models and how they can be supported.
Chapter 3 looks at how IT and digital technology support sustainable models and cultures.
Chapter 4 introduces the third written assignment.
Chapter 1 provides an overview of the ‘Take action’ step of the sustainability journey.
Chapter 2 describes actionable steps towards sustainability in a VUCA environment (Volatility, Uncertainty, Complexity, Ambiguity), along with use of the Cynefin model and sense-making.
Chapter 3 discusses how ITIL management practices integrate with sustainability efforts.
Chapter 1 explains the module’s core terminology and objectives.
Chapter 2 discusses how to evaluate the effectiveness of the sustainability strategies implemented.
Chapter 3 introduces the final written assignment.
Chapter 1 explains the module’s core terminology and objectives.
Chapter 2 focuses on ensuring long-term commitment to sustainability through governance and innovation.
A final review through games and checks to ensure a solid understanding of the later modules.
Offers practice exams provided by PeopleCert and Good e-Learning to prepare candidates for the official certification exam.
Concludes with a video summarising the course and outlining next steps for the candidates.
This course is designed to prepare students to sit and pass the ITIL® 4 Specialist: Sustainability in Digital & IT examination.
This course comes with a FREE exam voucher – That’s how confident we are that you’ll pass first time!
PeopleCert Exam Information
Your exam voucher will be sent to you shortly after you purchase your course. The exam voucher must be redeemed on the PeopleCert website before starting your course. Redeeming the exam voucher allows customers to access the official eBook.
PeopleCert exams can be taken online, through your web browser or using ExamShield proctoring software. Candidates choose how to take their exam in their account area on the PeopleCert website.
PeopleCert operate an exam insurance scheme called Take2. If you would like the opportunity to retake the exam , you must purchase Take2 before taking your exam.
Take2 can be purchased through your PeopleCert account up to 15 minutes before your exam.
Alternatively, you can become a PeopleCert Plus member to receive a free resit for all certifications you take.
You can find detailed information on PeopleCert exam terms and conditions on our exams terms and conditions page.
Assessment 1: case study assignments
Assessment 2: multiple-choice questions (MCQ)
After passing the exam, you’ll earn the ITIL® 4 Specialist: Sustainability in Digital & IT (SDIT) Badge, which you can proudly display on your LinkedIn profile to showcase your achievement and expertise.

This course is also available as an instructor-led course.
This course is also available as an instructor-led course.
Learn at your own pace with ease! To access the course portal, simply register and follow the steps to complete your payment via card or invoice. Once payment is confirmed, you’ll receive access within 24 to 48 hours.
eLearning
At EA Learning, we’re committed to supporting your team’s training needs and helping you maximise your budget. Here are a few ways we can assist:
Save on training costs with exclusive bulk pricing discounts when you prepay for multiple courses or places on classes.
Get special discounted pricing when you prepay at a tiered level, allowing you to draw down on your balance for any course. Ideal for organisations looking to maximise their training budgets and invest in ongoing professional development.
ITSM, or IT Service Management, involves applying policies, procedures, and best practices to optimise IT services for both clients and employees, enhancing efficiency and satisfaction.
ITIL 4 represents the latest evolution of ITIL, the globally recognised framework for ITSM. It provides a comprehensive set of best practices that guide IT-powered organisations in designing, developing, and continuously improving their IT services.
Originally, ITIL stood for ‘Information Technology Infrastructure Library.’ However, as the framework has evolved with frequent updates, it is no longer considered a static ‘library.’ Currently, ITIL doesn’t stand for anything but continues to be a leading model for IT service optimisation.
The ITIL certification journey begins with the ‘ITIL Foundation’. After achieving this, individuals can advance through ‘Practice Manager,’ ‘Managing Professional,’ or ‘Strategic Leader’ streams. Mastery of all streams enables one to qualify as an ‘ITIL Master.’ Additionally, there are four ITIL extension modules for those focusing on specific ITSM areas, which are not part of the main ITIL pathway.
ITIL certification can significantly enhance a professional’s earning potential. According to Payscale, certified ITIL practitioners can earn between $51,000 and over $259,000 annually, varying by experience, role, and certification level.
ITIL equips users with best practices for developing efficient IT services, fostering a culture of continuous improvement. This ensures services remain aligned with business objectives, optimises resources, and facilitates ongoing enhancements.
ITIL 4 helps organisations optimise IT practices, supports continuous quality improvement, and remains adaptable to integrate with other methodologies like DevOps. Its forward-looking approach ensures it remains relevant as technological and best practice standards evolve.
PeopleCert is a prominent accrediting body that owns and oversees several best practice frameworks, including ITIL 4, PRINCE2, MSP, PRINCE2 Agile, and AgileSHIFT.
ITIL 4 seamlessly integrates with other frameworks such as Agile, DevOps, Lean, and PRINCE2, enhancing its adaptability and applicability across various organisational contexts.
We’re excited to announce an upcoming course that’s just around the corner! Register your interest by completing the form below, and you’ll be amongst the first to receive updates and exclusive details about the course. One of our team members will be in touch soon!
At EA Learning, we’re committed to supporting your team’s training needs and helping you maximise your budget. Here are a few ways we can assist:
Arrange a private course exclusively for your team with group pricing.
Save on training costs with exclusive bulk pricing discounts when you prepay for multiple courses or places on classes.
Get special discounted pricing when you prepay at a tiered level, allowing you to draw down on your balance for any course. Ideal for organisations looking to maximise their training budgets and invest in ongoing professional development.
Please complete the form below, and one of our specialist team members will be in touch with you shortly. We look forward to working with you!
We’re excited to help you take the next step in your learning journey! We know how important it is to find the right training that aligns with your goals, and we’re here to make that process as smooth as possible.
By providing a few details and selecting the courses you’re interested in, you’ll receive a personalised quote from our dedicated team. We will also advise you of any discounts that we may have available.
Thank you for considering EA Learning as your training provider. We look forward to supporting you on your journey!