Career Summary
Ahmad K. Shuja is an accomplished and passionate Enterprise Architect and TOGAF® Instructor based in New York, with more than 20 years of experience enabling business performance optimisation and measurable business benefits through pragmatic application of Enterprise Architecture Management (EAM), Business Process Management (BPM), DevOps, IT Service Management (ITSM), and governance frameworks.
He has served in both hands-on and leadership roles, including architect, mentor, and manager, across government, finance, healthcare, technology, retail, energy, and manufacturing sectors in North America, the UK, and the Middle East. His work has focused on business, IT, and digital transformation, IT operations, enterprise architecture management, and business process improvement.
Ahmad is one of fewer than 50 ITIL Masters globally and an expert in a wide range of frameworks and standards, including TOGAF, Zachman, COBIT, ITIL, ISO-20k, SOA, RUP, SCRUM, and SAFe. A renowned author and technology management expert, he is recognised for turning low-performing IT organisations into cost-effective, high-performing business partners by embedding value- and customer-focused cultures.
Professional Experience in Training & Facilitation
Ahmad has been delivering professional training for more than 20 years. He has designed and facilitated courses and workshops in TOGAF®, ITIL®, COBIT, AgileSHIFT, DevOps, and customised client-specific programs, running both public and private classes globally.
Learners value his ability to share deep knowledge while encouraging active participation and reflection. Feedback consistently highlights his engaging approach and strong subject matter expertise, with participants noting his ability to make complex frameworks practical and accessible.
