ITIL® 4 Managing Professional (MP) Suite – eLearning

Key Features

✔ Fully accredited
✔ Exam voucher included
✔ Free handbook included
✔ Tutor support 
✔ Quizzes & practice exams 
✔ Mobile Compatible 

Learn the TOGAF® Standard, 10th Edition to develop transformative enterprises that are purpose driven, people led, adaptive and resilient! Propel your career with the next-generation skills for Enterprise Architecture (EA) including Agile Architecture, The Digital Enterprise and Design Thinking.

Class Duration: 75+ Hours – 12 Months Access
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Complete online at your own pace (Self-paced)

ITIL® 4 Managing Professional (MP) Suite – eLearning

Complete online at your own pace (Self-paced)



ITIL® 4 Managing Professional (MP) Suite – eLearning

Earn your ITIL® 4 Managing Professional qualification! The courses within this suite have been created in collaboration with ITIL® 4 specialists including Mark Smalley, leading IT Management consultant, author and contributor to the ITIL® 4 HVIT syllabus.

This ITIL® 4 suite includes all the courses covered in the ITIL® 4 Managing Professional (MP) stream, as well as the introductory ITIL® 4 Foundation module. Taking this suite will help you gain five ITIL® 4 certifications, leaving you just one exam away from unlocking the chance to become an ITIL® Master. By the end of the suite, you will have a clear understanding of how to manage and enhance IT-powered teams, workflows, and services, making you fully equipped to contribute to and manage ITIL® 4 teams.

Kickstart your training today!

Who is this course aimed at?

  • Newcomers to ITIL® 4 seeking an introduction to the framework as well as its intermediate modules
  • Anyone looking to pass the ITIL® 4 Foundation, ITIL® 4 DPI, ITIL® 4 CDS, ITIL® 4 DSV, and ITIL® 4 HVIT certification exams as quickly and efficiently as possible
  • ITIL® V3 students who do not qualify for the ITIL® 4 Managing Professional (MP) Transition module
  • Businesses planning to adopt the tools, philosophies, and best practices outlined in the ITIL® 4 MP stream, whether via a single manager or an entire team
  • IT staff and managers looking for valuable qualifications to help boost their careers

Why should you take this course?

  • The courses are conducted by an award-winning online training provider who was independently certified as a ‘Market Leader’ for ITIL® online training by Course Conductor
  • The suite offers a comprehensive introduction to ITIL® 4, as well as its more management-focused intermediate practices
  • ITIL® 4 is one of the world’s most popular and demonstrably effective IT service management (ITSM) frameworks
  • ITIL® 4 creates atmospheres of continuous improvement within IT teams and departments
  • The course suite fully prepares students to sit and pass the ITIL® 4 Foundation, ITIL® 4 DSV, ITIL® 4 DPI, ITIL® 4 CDS, and ITIL® 4 HVIT certification exams
  • After passing the exams covered in this course suite, students will be just one exam away from being eligible to become an ‘ITIL® Master’
  • The courses are created with help from highly experienced subject matter experts
  • The courses in the suite come with instructor-led videos, regular knowledge checks, practice exam simulators, tutor support, and more
  • Exam voucher for each course included
  • Each course in this suite is fully accredited by PeopleCert on behalf of AXELOS

None. ITIL® 4 Foundation, included in this suite, is a prerequisite for the other courses in the stream.

What does the ITIL® certification path look like?
Students start with ‘ITIL® Foundation’. Passing the Foundation exam then enables them to choose modules in the ‘ITIL® Managing Professional’ or ‘ITIL® Strategic Leader’ streams.
After passing all intermediate modules, students can then move on to the rank of ‘ITIL® Master’.

ITIL Certification path

The ITIL® 4 Managing Professional (MP) Suite online course on this page is provided by Good e-Learning, an Accredited Training Organisation of Axelos Limited. EA Learning promotes this course for Good e-Learning.

ITIL® is a registered trademark of AXELOS. All rights reserved.

ITIL® 4 Foundation
Formerly known as the ‘Information Technology Infrastructure Library’, ITIL® 4 is a world-class framework for managing and optimising IT services. This course was designed not only to prepare you to pass the ITIL® 4 Foundation exam on your first attempt, but also to give you a solid understanding of the purpose and benefits of the ITIL® framework. Kickstart your path to becoming an ITIL® Master today!

Find out more about ITIL® 4 Foundation!

ITIL® 4 Strategist: Direct, Plan & Improve (DPI)
With IT being such an integral part of modern business, the capacity for long-term planning and improvement is essential for successful organisations. ITIL® DPI offers a series of terms, tools, and best practices for healthy IT governance, including methods for organisational change management and overseeing Governance, Risks & Compliance (GRC). It is ideal for organisations wishing to plan, enable, and measure long-term changes whilst also justifying them to stakeholders and firmly establishing environments of continuous learning. Kickstart your ITIL® 4 training today!

Find out more about ITIL® 4 Strategist: Direct, Plan & Improve (DPI)!

ITIL® 4 Specialist: Create, Deliver & Support (CDS)
The key to successfully managing IT is to treat it as an interconnected system. Designing, building, testing, launching, running, and supporting IT-enabled products and services must be done as part of a combined operation in order to create real and sustainable value. This is the purpose of ITIL® 4 CDS: helping users establish an ongoing and seamlessly integrated process for creating, delivering, and supporting IT services while continuously delivering value to customers. Kickstart your ITIL® 4 training today!

Find out more about ITIL® 4 Specialist: Create, Deliver & Support (CDS)!

ITIL® 4 Specialist: Drive Stakeholder Value (DSV)
As vital as IT is, it doesn’t exist in a vacuum. Successful IT managers must be able to assess interactions with users, suppliers, partners, and customers in order to learn how services can be fully optimised. The ITIL® DSV module offers a number of tools and techniques for stakeholder value optimisation, with a particular focus on customer and user experiences, as well as journey mapping. Kick start your ITIL® 4 training today!

Find out more about ITIL® 4 Specialist: Drive Stakeholder Value (DSV)!

ITIL® 4 Specialist: High Velocity IT (HVIT)
The modern world of IT is more fast-paced than ever. Success requires swift adaptability and a keen eye for new opportunities. ITIL® High-Velocity IT (HVIT) is a module that offers a number of tools and best practices to help users succeed in this environment. It helps businesses to stay ahead of their competitors by maximising cost-effectiveness, efficiency, responsiveness, and enterprise agility. It can also give IT managers access to fantastic career and networking opportunities. Kickstart your ITIL® HVIT training today!

Find out more about ITIL® 4 Specialist: High Velocity IT (HVIT)!

What will you learn by taking this course?

  • How the ITIL® framework is used to maximise the efficiency and effectiveness of IT service lifecycles by creating an atmosphere of continuous improvement
  • The tools, components, philosophies, and methodologies of ITIL® 4, such as the Service Value System, Service Value Chain, and ITIL® Service Lifecycle
  • The value of ITSM to service providers, stakeholders, and clients
  • How to combine ITIL® 4 with other leading methodologies and frameworks, including DevOps, Agile®, and Lean
  • How to develop, review, and improve IT-powered products and services
  • How to oversee organisational change
  • Practical skills to help direct, plan, and upgrade your organisation’s IT practices
  • How to leverage Agile and Lean ways of working
  • How to build, test, deliver, and integrate value streams
  • How to assess and optimise service performance
  • How to successfully align business and IT goals
  • How to embed complex and adaptive systems within IT infrastructures
  • How to optimise the speed and quality of IT products and services
  • How to frame investments in digital and IT in terms of business goals
  • How to design a Service Level Agreement (SLA)
  • Communication, relationship, and multiple-supplier management
  • How to design user and customer experiences (UX and CX)
  • Customer journey mapping
  • How to drive value for stakeholders
  • Everything required to pass the ITIL® 4 Foundation, ITIL® 4 DPI, ITIL® 4 CDS, ITIL® 4 HVIT, and ITIL® 4 DSV certification exams

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