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The Release Management practice course focuses on providing an understanding of the key concepts, principles, value and challenges of the Release Management Practice. It is intended to provide candidates with best practice guidance on how to make new and changed services and features available for use.
ITIL® 4 Foundation is a prerequisite for this course.
ITIL 4 Practitioner: Release Management offers professionals the opportunity to:
ITIL 4 Practitioner: Release Management is designed for:
ITIL 4 Practitioner: Release Management enables professionals to:
The ITIL® 4 Practitioner: Release Management course is provided by GEL, an ATO of PeopleCert.
ITIL® is a registered trademark of PeopleCert. Used under licence from PeopleCert. All rights reserved.
Module 0 introduces you to the main course features:
Module 1 explains the purpose and some key terms and concepts of the release management practice. It then describes the practice success factors (PSFs) and the key metrics of the release management practice.
Module 2 begins by explaining the release management practice processes . It also describes the inputs, outputs and key activities of the processes.
The module goes on to explain how the practice supports service value streams, and how the release management practice is integrated in the organisation’s value streams.
We finish by describing the three key roles involved in the practice and how to position the practice in the organisational structure.
Module 3 completes the content for this course with a description of further concepts that support, develop and lead to the success of the release management practice.
We start the module by explaining automation and tooling, and providing recommendations for the automation of release management.
The module goes on to discuss partners and suppliers, explaining the dependencies of the practice on third parties and how partners and suppliers can support the practice.
Capability is the next topic to be covered, with an explanation of how capability criteria support the practice capability development.
The module ends with recommendations for release management practice success and how they’re supported by the ITIL guiding principles.
Module 4 contains two practice tests provided by PeopleCert.
Module 5 provides information on booking the exam and other courses of interest.
ITIL® 4 Practitioner: Release Management exam
Pre-requisites: ITIL® 4 Foundation
PeopleCert Exam Information
Your exam voucher will be sent to you shortly after you purchase your course. The exam voucher must be redeemed on the PeopleCert website before starting your course. Redeeming the exam voucher allows customers to access the official eBook.
You can find detailed information on PeopleCert exam terms and conditions on our exams terms and conditions page.
After passing the exam, you’ll earn the ITIL® 4 Practitioner: Release Management Badge, which you can proudly display on your LinkedIn profile to showcase your achievement and expertise.

This course is also available as an instructor-led course.
This course is also available as an instructor-led course.
Learn at your own pace with ease! To access the course portal, simply register and follow the steps to complete your payment via card or invoice. Once payment is confirmed, you’ll receive access within 24 to 48 hours.
eLearning
At EA Learning, we’re committed to supporting your team’s training needs and helping you maximise your budget. Here are a few ways we can assist:
Save on training costs with exclusive bulk pricing discounts when you prepay for multiple courses or places on classes.
Get special discounted pricing when you prepay at a tiered level, allowing you to draw down on your balance for any course. Ideal for organisations looking to maximise their training budgets and invest in ongoing professional development.
ITSM, or IT Service Management, involves applying policies, procedures, and best practices to optimise IT services for both clients and employees, enhancing efficiency and satisfaction.
ITIL 4 represents the latest evolution of ITIL, the globally recognised framework for ITSM. It provides a comprehensive set of best practices that guide IT-powered organisations in designing, developing, and continuously improving their IT services.
Originally, ITIL stood for ‘Information Technology Infrastructure Library.’ However, as the framework has evolved with frequent updates, it is no longer considered a static ‘library.’ Currently, ITIL doesn’t stand for anything but continues to be a leading model for IT service optimisation.
The ITIL certification journey begins with the ‘ITIL Foundation’. After achieving this, individuals can advance through ‘Practice Manager,’ ‘Managing Professional,’ or ‘Strategic Leader’ streams. Mastery of all streams enables one to qualify as an ‘ITIL Master.’ Additionally, there are four ITIL extension modules for those focusing on specific ITSM areas, which are not part of the main ITIL pathway.
ITIL certification can significantly enhance a professional’s earning potential. According to Payscale, certified ITIL practitioners can earn between $51,000 and over $259,000 annually, varying by experience, role, and certification level.
ITIL equips users with best practices for developing efficient IT services, fostering a culture of continuous improvement. This ensures services remain aligned with business objectives, optimises resources, and facilitates ongoing enhancements.
ITIL 4 helps organisations optimise IT practices, supports continuous quality improvement, and remains adaptable to integrate with other methodologies like DevOps. Its forward-looking approach ensures it remains relevant as technological and best practice standards evolve.
PeopleCert is a prominent accrediting body that owns and oversees several best practice frameworks, including ITIL 4, PRINCE2, MSP, PRINCE2 Agile, and AgileSHIFT.
ITIL 4 seamlessly integrates with other frameworks such as Agile, DevOps, Lean, and PRINCE2, enhancing its adaptability and applicability across various organisational contexts.
We’re excited to announce an upcoming course that’s just around the corner! Register your interest by completing the form below, and you’ll be amongst the first to receive updates and exclusive details about the course. One of our team members will be in touch soon!
At EA Learning, we’re committed to supporting your team’s training needs and helping you maximise your budget. Here are a few ways we can assist:
Arrange a private course exclusively for your team with group pricing.
Save on training costs with exclusive bulk pricing discounts when you prepay for multiple courses or places on classes.
Get special discounted pricing when you prepay at a tiered level, allowing you to draw down on your balance for any course. Ideal for organisations looking to maximise their training budgets and invest in ongoing professional development.
Please complete the form below, and one of our specialist team members will be in touch with you shortly. We look forward to working with you!
We’re excited to help you take the next step in your learning journey! We know how important it is to find the right training that aligns with your goals, and we’re here to make that process as smooth as possible.
By providing a few details and selecting the courses you’re interested in, you’ll receive a personalised quote from our dedicated team. We will also advise you of any discounts that we may have available.
Thank you for considering EA Learning as your training provider. We look forward to supporting you on your journey!