Training FAQ

Is there any pre-reading or studying to complete before the course?

A pre-reading document will be sent through to delegates 2 weeks before they commence training. The pre-reading will vary from course to course but should not take longer than an hour for attendees to read. 
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When will I receive details regarding the training venue?

Course and venue information is sent out to all delegates, via email, 2 weeks before the commencement of each course. It includes the venue address, start and finish times, what to bring, what to expect and course inclusions.

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When will I receive my TOGAF exam voucher?

The TOGAF exam vouchers are emailed to each delegate on the second day of your training course.

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Where do I take the certification exam for TOGAF?

The exam vouchers we provide can be used at any Pearson VUE centre globally. There are centres in all major cities and you will have 12 months to take the exam at a location of your choosing. 

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Can I take part 1 & part 2 of the TOGAF exam separately?

The TOGAF exam voucher received during training is for the participant to complete both parts of the exam in one sitting. To complete them separately would require two vouchers; the supplied voucher cannot be transferred to two separate vouchers.

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What happens if I fail the TOGAF exam?

A retake exam voucher can be arranged for failed exams. There is a small fee for the voucher and to process the request with The Open Group. We also need the score report from the failed exam to be able to request a retake voucher. The retake voucher cannot be used until 1 month after the first exam was taken.

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I need to extend my TOGAF exam voucher, can EA Learning help me?

Unfortunately, at EA Learning, we don’t control the exam vouchers or expiry dates as they are governed by The Open Group and Pearson VUE. Generally, voucher expiration dates cannot be extended as they come with a 12 month validation period. In some circumstances, the Open Group can issue a 3 month extension to your voucher for an administrative fee of US$50. You can contact the Open Group via email, togaf-cert-admin@opengroup.org, to request an extension.

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I need to cancel my registration or defer my training to a later date, is this possible?

Yes, if you advise EA Learning more than 2 weeks before the start of the course you will be able to cancel or defer your training. Within 2 weeks, you may nominate a substitute attendee; otherwise cancellation will result in the forfeit of payments due. Full details of our Terms and Conditions of bookings are available here.

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Is there a certification with the Applied Business Architecture course?

There is no formal certification with this course. The course content is based largely on the methodology we have developed in our Consulting line of business and as such, does not have a formally recognised industry certification. If you are an IIBA member, you are eligible to claim 30 hours of PDU or CDUs by attending this course. All attendees receive an attendance certificate at the end of the course. 

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Do I need to have taken TOGAF training before I attend the Applied Business Architecture course?

No – the Applied Business Architecture course does not require TOGAF as a pre-requisite to attendance. The Applied Business Architecture course is aligned to TOGAF but does not require a detailed understanding of TOGAF from attendees. If you are going to attend both courses as part of your professional development plan, then we would recommend attending TOGAF first and then Applied Business Architecture.

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